What services do Cortile Coffee offer?

  • Coffee machine breakdown (for not working machines)
  • Coffee machine repairs (for faulty or leaking machines)
  • Coffee machine annual service (preventative step, on request or through a service plan)
  • PSSR boiler checks (CPD certified)
  • Staff training on using machines and barista training

 

What coffee machines are you able to service and repair?

The engineers at Cortile Coffee are professionally trained to work most types of commercial or domestic coffee machines. We’re proud to have close working relationships with a range of both, traditional espresso and bean-to-cup coffee machine manufacturers. This includes brands we’ve had a longstanding relationship with such as Fracino, Jura and Victoria Arduino, and exciting new partnerships with the likes of Coffetek, Asasco and Bestir where our engineering team have undergone extensive training through these manufacturers, built off the back of our reputation for quality and reliable coffee machine servicing, installation and repairs.

Companies we work with and support (coffee machines, grinders, water taps): AA First, Asasco, Bestir, Coffetek, Cunill, Dalla Corte, Expobar, Fracino, Jura, Gaggia, Iberital, La Cimballi, La Marzocco, La San Marco, La Spaziale, La Pavoni, Mythos by VA, Necta, Nuova Simonelli, Sanremo, Quooker, Victoria Arduino, Zip Water

We typically service coffee machines in coffee shops, cafes, bars and restaurants, mobile coffee vans – as well as workplaces such as offices, showrooms, colleges, health centres, film sets, just to name a few.

Our work comes with a three month guarantee for that extra peace of mind.

 

Where do Cortile Coffee operate and how quickly can we respond?

Our key cities with the quickest response times:

Wales:

  • Cardiff – Bridgend, Pontypridd, Penarth, Barry, Merthyr Tydfil, Aberdare
  • Newport – Monmouth, Abergavenny, Cwmbran, Caerphilly, Chepstow 
  • Swansea – Neath, Port Talbot, Carmarthen, Llanelli

England:

  • Bristol – Portishead, Weston-super-Mare, Avon
  • Bath – Chippenham, Trowbridge
  • Hereford – Ross-on-Wye
  • Gloucester – Cheltenham

By postcode: BS, BA, CF, GL, HR, NP, SA

We also regularly attend jobs in:

Wales:

  • Pembrokeshire, Ceredigion & South Powys

England:

  • Greater London – Inner & Outer London boroughs, City of London
  • Berkshire – Reading, Slough, Blacknell, Maidenhead
  • Somerset & Devon – Bridgwater, Taunton
  • Wiltshire – Swindon
  • Oxfordshire – Oxford, Abingdon
  • Shropshire & Worcestershire

By postcode: LD, OX, RG, SL, SN, SY, TA, WR, all London postcodes

Our team of our engineers work throughout Wales and South England throughout the week, so give us a call (01656 530235) or email (service@cortilecoffee.co.uk) and we’ll get you booked in. We’re know how important it is to you to have fully functioning machines to keep your business running smoothly, so we’re able to prioritise breakdown and major service issues.

 

How much does it cost and how do I get booked in?

For servicing and repairs, get in touch with us on 01656 530235 or service@cortilecoffee.co.uk, where we can discuss how we can help you and provide an idea of costs. Our costs are competitive with other qualified, trusted coffee machine service companies in the areas we operate.

For our service plans, see what’s included in our packages and starting prices on our dedicated annual service plans page. For more information or to get started, email service@cortilecoffee.co.uk, or you’re always welcome to give us a call.

 

What are people saying about Cortile Coffee servicing?

 

Alison

I took my coffee machine in for repair with Richard in the Cortile workshop today. I expected the repair to take a view days however the guys turned it around for me in the day. The repair is very reasonably priced and Richard is absolutely passionate about the business and the service provided. He also showed me how to maintain the machine going forward, a complete star! Alison.

T Garman

Absolutely superb customer service! From the first phone call to collecting our fully repaired LaPavoni, the team at Cortile Coffee were excellent! Richard,Sara and team obviously care about their customers, and of course, coffee. It’s a pleasure to spend time in their company. Our LaPavoni is 20 years old and looking and working like new! Thanks both, hope to see you again soon. PS the coffee is excellent.

Bar Roukes

Rich was very helpful and friendly. I called at around 6pm to ask about machine repairs, and he was with us by about 8pm and had the machine repaired by 9:30pm. Highly recommended!